Most contractors don't need more traffic — they need to stop losing the traffic they already have. We respond to your Google reviews and text new leads back in under 60 seconds. Two fixes, done for you, while you're on the job.
The math is simple
If your Google profile converts 1 in 20 visitors into a call — fixing your response rate and review presence gets you to 1 in 12. Same traffic. 40% more calls.
At $800–$1,500 per job, recovering 2–3 leads a month from the same traffic pays for this many times over.
Takes 30 seconds. No commitment. No credit card.
Where The Money Is Going
You don't see them because the jobs just never show up — they go to someone else before you even know they were available.
When a homeowner is comparing 3 contractors, they read the reviews. A business that responds looks active, accountable, and professional. One that doesn't? Looks like nobody's home.
People read owner responses more carefully than the original review. A good reply on a mediocre review can actually win the job.
Someone fills out your form at 7pm while you're finishing up a job. You see it at 8am the next morning. By then, they've already booked with whoever texted them back at 7:04pm.
Speed is the deciding factor more often than price, quality, or reviews. The first reply almost always wins the estimate.
Do the math on your own business
Even recovering 2–3 of those jobs covers this service many times over.
Why It Works
Trust is built before anyone picks up the phone. Here's how buying decisions actually happen.
They search Google and look at the top 3 results
They're not reading websites. They're reading your star rating and your review count. That's the first filter.
They click on whoever looks most active
If your last review is 8 months old with no reply, you look inactive. A competitor with recent replies looks like the busier, more trusted option — even if their work isn't better.
They read the owner responses — not just the reviews
This is where trust is actually built. A good response to a 3-star review can convert someone who would've otherwise passed. This is the most underused part of Google.
They call or fill out a form — and expect an instant reply
At this point, they've already made their mental decision. Now speed determines who gets the job. Most contractors lose here — not earlier.
Real Example
Before
A roofing company in Burnaby has 48 reviews, 4.6 stars. Out of the last 10 reviews, they've replied to 2. Their newest review is from 6 weeks ago — no reply. A homeowner finds them, sees the silence, clicks the competitor who replied to their last 7 reviews, and calls them instead.
The roofing company never knew they lost. That job just never showed up.
After — same business, one month later
Every new review gets a response within 48 hours. Old unanswered reviews now have professional replies. Their profile looks active. Google starts ranking them higher in the local pack. New leads come in — and get a text back within 60 seconds. More quotes. More booked jobs. Same ad spend.
"Came out same day. Honest quote. Highly recommend."
"Thanks Dan — really appreciate you taking the time. Always happy to help if anything else comes up."
"Took longer than expected but the work was good."
"Rachel — appreciate the honest feedback. The delay on that job was on us and we've since adjusted our scheduling. Glad the work met the mark."
That 3-star reply just converted someone who was on the fence.
What We Actually Do
Fixes the trust leak
Fixes the speed leak
The average contractor takes 7+ hours to respond to a new lead. Most jobs are already decided by then.
The Obvious Question
Writing good review responses is harder than it looks.
A bad response — too generic, too defensive, or just "thanks for the review!" — does nothing. The ones that actually convert skeptical homeowners into callers take real thought. They reference specifics, feel personal to the reviewer, and leave the next person reading with a reason to call you instead of someone else. That's what we write. Not filler.
The 60-second response window is the part you physically can't do yourself.
When you're on a roof in Burnaby or under a sink in Coquitlam, you can't be texting leads within 60 seconds. That window closes fast — after 5 minutes, response rates drop by over 80%. This isn't something you can schedule around. It needs to happen automatically, every time, without you touching your phone.
The math on your own time doesn't add up either.
If you bill $120–$200/hr on the tools, that's what your time is worth. Spending it on review management — even if you're consistent — is the most expensive way to handle it. Your time is better spent doing the work that pays.
From Cory — Pacific Growth Group
Send me your business name. I'll pull up your Google profile, find the reviews most likely to influence your next customer, write 3 professional responses, and send them over today. Post them yourself or let us handle it going forward — either way, you walk away with something that actually helps.
Got it — responses on the way.
Check your inbox within a few hours.
No credit card. No sales pressure. If it's useful, we can talk — if not, no hard feelings.
We let the work speak for itself.
That's why the offer is free. Read the responses we write for you and judge the quality directly — before committing to anything. If they're not noticeably better than what's on your profile now, don't go further.
Get the free sample →Roofing, plumbing, electrical, HVAC — we know the trade business, not generic marketing.
Owner-operated to multi-crew. The math works better the more you're already billing.
We know your market, your competitors, and what local homeowners respond to.
Start with 3 free review responses. No pitch, no pressure — just see what the work looks like before deciding anything.
Get My Free ResponsesOr email directly: cory@pacificgrowthgroup.com